Pricing
You pay when your race gets paid.
Running your race needs no plan: registration, payments, check-in and results cost nothing upfront. Add the assistant that finds the money your race is missing for $20 a month, per organization. No credit card to start.
A 5% + $1 fee on each payment. Runners pay it at checkout by default, or you can cover it.
- Registration: waves, price tiers, add-ons, team and family sign-up
- Payments, paid straight to your Stripe account
- Store and shipping for shirts, medals and add-ons
- Check-in and bib pickup on race morning
- Results, imported or live, on a public results page
- Your event page, and reports on every event you run here
Free for the first 14 days, with $3 of AI use to try it on your own data.
- The assistant: ask anything about your race and get the answer in seconds
- Lost-revenue finding: stalled registrations, lapsed runners, missed add-ons
- Emails and event setups drafted for you to review and send
- Your Race Roster history, connected and kept in sync
- $12 of AI use included every month, with $10 top-ups if you need more
- Your whole team, not priced per seat
Questions
What you'll want to know.
Do I need the plan to run my race?
No. Registration, payments, the store, check-in, results and your event page are never part of a plan. They are free to use for as long as you run events here.
Who pays the 5% + $1?
Runners pay it at checkout by default. You can choose to cover it instead. It applies to each payment, including store orders, and is how CueForward is paid for running your race.
What happens after the 14-day trial?
Subscribe for $20 a month to keep the assistant and your Race Roster sync. If you don't, your events keep running as normal; the sync pauses and your imported history stays read-only. It is never deleted.
What does the trial include?
Everything in the plan for 14 days: a full Race Roster import and $3 of AI use to try the assistant on your own data.
What if we use up the $12 of AI in a month?
The assistant pauses until the next month, or you add $10 of AI in one click. We never charge you automatically for more.
Do you sell runner data?
Never. Not to advertisers, not to brokers, not anonymized. Your runners are your relationships.
Something else? Write to support@cueforward.com.